The fresh host the app works into are nearly always inundated meaning your cannot look at the account it doesn’t matter how the fresh the cell phone try, or how good their mobile phone’s lobby was at enough time. Might believe that a lender just who does not have any bodily towns and cities create imagine raining currency on the the installment loans Pennsylvania almost every other issues to really make it half-method value having fun with, but for Axos, that is not the situation.
Good morning Colin, Our company is sorry you’re having these issues and you may we’d like to assist. It is not the level of services we try to provide. We have escalated this problem instantly towards compatible cluster to assist. We delight in your calling all of us. Many thanks.
Positively awful!
Sheer bad lender I’ve actually are exposed to. Do not use him or her. It keep money for no reason after that decline to operate.
Assistance Very Bad or Non-Existent
Established a corporate Family savings and had several trouble specific short particular large. A great $ten,000 import wasn’t processed. On the internet support is actually non-existent. Cellphone support isn’t motivated when planning on taking one tips. All disease have to proceed through “secure email address” which takes weeks, possibly months to respond. Not recommended Having On line Banking.
Hello Jeffrey, the audience is really sorry to hear regarding it experience. This is not the level of solution we try to provide, and i also possess shared their viewpoints with the help of our organizations to greatly help us increase. We have plus escalated your thing so the compatible party can also be let immediately. Many thanks.
I simply had a home loan through this bank. In my opinion Axos are elite, thorough and thorough; particularly the loan founder known as JEAN Parks which caused me personally, and you will continously displayed depend on and you will professionalism.I’ve had feel together with other loan providers whom identify on their own as the the best otherwise biggest in the market plus the performance is actually maybe not of the same quality. We rates so it financial a beneficial 5 out of 5 famous people!
Hey, our company is very pleased to listen to you had an excellent sense having Jean! I enjoy you taking the time to send you their opinions. Many thanks for the five-superstar remark!
What happened, Axos Bank/Axos Dedicate?
Axos Bank/Dedicate was actually one of my personal favorite finance companies, up until , today it looks they won’t value their clients.
I blogged which remark back into 2020: “Completely one of the better financial event I have had. Customer care is great and also academic when needed. Bill spend is superb. Love the consumer software, just a complete great feel and you can services.”
Why don’t we just say, things have went downhill, heck according to the hill so far. I have had a problem with my personal account going on 3yrs today without one could tell me what’s going on. We sooner signed the fresh membership as much as i hated too, wishing to cover anything from scrape. That don’t wade much better. This new closed membership remains, I am able to log on to, but that is about it.
We open another account to replace you to definitely membership and then, I can’t availableness brand new membership. Its not apparent to the site or perhaps in the lose down menus so you can import fund to help you or out of.
I am a patient individual and now have offered her or him the benefit of this new doubt. I have tried to get in touch with him or her and come up with her or him conscious of my personal topic in the numerous means.
You will find emailed her or him directly to each other help tackles, keeps delivered shielded texts from lender webpage, keeps released multiple times into Facebook and you will Myspace.
Of late at the time of , We obtained an answer immediately after send to help you Fb, I think…anyway, the fresh new response mentioned, that we manage pay attention to straight back from them in step three-5 days, currently(), I have perhaps not heard from them and have sent some other follow up current email address like I’d done into .